Unveil the wonders of Japan with Secrets of Japan! Curating fully bespoke tours that are tailored to your individual preferences and interests
We're not your typical travel agency that stick to generic tourist spots. With extensive research, we uncover the most exciting, trending, and authentic local gems of Japan
Discover our self-guided tours, tailored for those who cherish privacy and crave the freedom and flexibility to explore Japan on their own terms
UNTOLD JAPAN is a luxury tour company established in 2022, with the goal of providing tourists in Japan with unrivaled tour guides. Our tagline, “Sense the wonder”, reflects our commitment to showing our clients the most exclusive and luxurious places, restaurants, and bars in Japan, as well as giving them access to parts of the country that are usually unknown or inaccessible to regular tourists.
Our Client Relations Manager will introduce Untold Japan and discuss your interests, preferences, and budget to design a bespoke tour itinerary tailored to your unique needs.
You will be assigned a Tour Expert, who will guide you through the contents of your itinerary and make changes to it in accordance with your feedback.
All hotels, transportation, and activities will be booked by Untold Japan, ensuring a seamless and hassle-free travel experience. Arrive in Japan with your tour planned and ready for you to enjoy to the fullest!
Our Client Relations Manager will introduce Untold Japan and discuss your interests, preferences, and budget to design a bespoke tour itinerary tailored to your unique needs.
You will be assigned a Tour Expert, who will guide you through the contents of your itinerary and make changes to it in accordance with your feedback.
All hotels, transportation, and activities will be booked by Untold Japan, ensuring a seamless and hassle-free travel experience. Arrive in Japan with your tour planned and ready for you to enjoy to the fullest!
Crafting your perfect journey through Japan is effortless with our custom services. Simply follow the process and before you realise it, you’ll find yourself embarking on a worry-free adventure to Japan.
Discover your unique travel style with our travel personality quiz. By understanding your preferences, we can tailor your travel experiences to perfectly suit your desires!
Explore our selection of Uncover Japan itineraries and discover potential experiences, cities, and accommodations to inspire your interests and complete your enquiry form.
We'll utilise the details gathered from both the travel quiz and your enquiry to tailor your ideal Japan itinerary. We'll then connect with you via email or a meeting for a free consultation to finalise the details and craft your perfect journey.
Once your ideal itinerary is confirmed, sit back and relax as we take care of all the bookings and preparations for your flawless journey.
From pre-departure to post-travel, we offer comprehensive support to ensure a seamless experience. Count on us for preparation, assistance during your time in Japan, and any follow-up needs.
Experience the enchanting beauty of Japan's winter wonderland during your visit in the colder months. Discover captivating snow festivals, thrilling snow sports on some of the world's finest slopes, and adorable monkeys enjoying natural hot springs amidst the snowy Japanese mountains.
In Japan’s diverse cities, you’ll encounter a spectrum of experiences. Tokyo pulsates with modern energy, Kyoto whispers ancient traditions, Osaka tantalizes with culinary delights, and Hiroshima offers powerful history. Each city unveils something new, with new discoveries around every corner.
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Prepare yourself for an unforgettable journey to Japan by staying updated with the latest news, events, and travel tips. From insightful travel advice to unveiling some of the Secrets of Japan, our blog keeps you informed and inspired every step of the way.
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Japan's cherry blossoms, also known as "sakura," are a rare...
To book your dream trip, simply complete our enquiry form or take our travel personality quiz. Our team will then reach out to assist you in planning your perfect adventure!
Once we receive your request, we will send you a tour proposal that outlines the itinerary, inclusions, and cost of the tour. If you agree to the proposal, we will send you a payment invoice. Payment must be received in full before the tour is confirmed and scheduled. The Company accepts various payment methods, including credit card, PayPal, and bank transfer.
Once we receive your request, we will send you a tour proposal that outlines the itinerary, inclusions, and cost of the tour.
The prices we quote you once your itinerary has been finalised are the final prices you'll pay for your trip. There are no hidden fees or charges. Our pricing includes the booking price for accommodations, transportation, and any other included services, along with our standard service fee. We believe in transparent pricing, so you can trust that the price you see is the price you'll pay.
We understand that plans can change unexpectedly, and sometimes you may need to adjust your tour. If such a situation arises, please don't hesitate to contact us as soon as possible. We're here to assist you and will strive to accommodate your needs accordingly.
In the event of a cancellation, our refund policy is as follows: If you cancel your tour within 60 days prior to the start date, you will receive a refund of 80% of the tour fee. This refund is intended to cover the costs associated with rebooking the tour and compensate the Company for the time and resources invested in preparing for your tour.
If you cancel within 30-60 days prior to the start date, you will receive a refund of 50% of the tour fee. Cancellations made less than 30 days prior to departure are not eligible for any refund.
Please note that a non-refundable deposit per person will be taken at the time of booking. This deposit is non-refundable and serves to secure your tour and cover the costs associated with processing your booking.
Visa requirements and necessary travel documents vary depending on your citizenship. Rest assured, our team will guide you through the entire process, ensuring you have all the correct travel documents before embarking on your journey.
You'll receive all the information you need about your trip via email once everything is finalized. We'll send you a comprehensive itinerary and travel guide containing details about your accommodations, transportation, activities, and more. If you have any other questions or need assistance at any time, our 24/7 support team is always available via our contact channels.
Absolutely! You have the flexibility to book extra add-ons at any point during your trip planning process. We take pride in offering a fully customisable experience tailored to your preferences and needs. Whether it's adding additional activities or extending your stay, we're here to accommodate your requests and make your trip truly memorable.
While travel insurance is not a mandatory requirement for booking with us, we highly recommend that all travellers secure comprehensive travel insurance. This will help protect you from unexpected events such as trip cancellation, medical emergencies, travel delays, and lost luggage.
Enquire now to learn more about our special promotion available to our early supporters